COACHING SERVICES AGREEMENT
THIS COACHING SERVICES AGREEMENT (the “Agreement”) is entered into between:
Tara Lee Consulting Ltd, a company incorporated and registered in England & Wales under company number 16691376, with its registered office at 5 Cavalier Close, Theale, Reading, England RG7 5DJ (the “Coach”);
and
the individual or entity engaging the Coach for the provision of coaching services, as identified in the relevant booking confirmation, proposal, invoice, email confirmation or order form (the “Client”).
The Coach and the Client are hereinafter collectively referred to as the “Parties” and individually as a “Party”.
By booking, purchasing or participating in any coaching services, the Client agrees to be bound by the terms of this Agreement.
1. Coaching Services
1.1 The Coach provides professional coaching services which may include:
(a) 1:1 coaching sessions;
(b) leadership or executive coaching;
(c) career coaching;
(d) personal development coaching;
(e) workshops, retreats, programmes or coaching packages;
(f) online or in-person coaching sessions; and
(g) related coaching materials and resources.
1.2 The specific scope of the coaching services, including session format, duration, programme structure and applicable fees, shall be agreed separately between the Parties in writing, including by email, from time to time.
1.3 Participation in workshops, retreats or group sessions is voluntary, and the Client remains responsible for their own physical and mental well-being throughout such activities.
1.4 The coaching services shall be delivered personally by Tara Lee Nixon unless otherwise agreed in writing.
2. Nature of Coaching Services
2.1 The Client acknowledges and agrees that coaching is a collaborative and forward-looking process intended to support personal and/or professional development and does not constitute therapy, counselling, psychotherapy, psychiatric treatment, medical advice, legal advice or financial advice.
2.2 The Coach does not diagnose, treat or prevent any medical or mental health condition and makes no representation or warranty as to any particular outcome or result.
2.3 The Client further acknowledges that they remain solely responsible for their own decisions, actions, well-being and results arising from the coaching process.
2.4 If the Coach reasonably believes that coaching is not appropriate for the Client’s circumstances, the Coach reserves the right to decline, suspend or discontinue services.
2.5 The Client acknowledges that coaching services are not suitable for individuals requiring medical, psychiatric or psychological treatment, including individuals experiencing severe or clinical mental health conditions.
2.6 The Coach reserves the right to recommend that the Client seek support from an appropriately qualified medical or mental health professional where appropriate.
2.7 The Client acknowledges that any decisions or actions taken following the coaching services are taken at the Client’s own discretion and risk.
3. Booking & Scheduling
3.1 Coaching sessions shall be scheduled by mutual agreement.
3.2 Sessions may be conducted online (including via Zoom, Teams or similar platforms), by telephone and/or in person.
3.3 The Client is responsible for ensuring they attend sessions on time and have an appropriate environment and internet connection for remote sessions.
3.4 If the Client is more than 15 minutes late, the Coach reserves the right to treat the session as cancelled and/or shorten the session accordingly.
3.5 The Coach shall not be responsible for interruptions, delays or technical failures relating to third-party platforms, software or internet services outside the Coach’s reasonable control.
4. Fees & Payment
4.1 Fees for coaching services shall be communicated and agreed in advance.
4.2 Unless otherwise agreed in writing, all fees shall be payable in GBP.
4.3 Unless otherwise agreed in writing, payment for coaching services, sessions and programmes shall be made upfront and in advance of delivery. Where invoicing arrangements apply, invoices shall be payable within seven (7) days of issue.
4.4 The Coach reserves the right to suspend or withhold services where any payment remains outstanding.
4.5 The Coach reserves the right to charge statutory interest and/or recovery costs on overdue payments where permitted by applicable law.
4.6 Unless otherwise agreed in writing, all payments shall be made in advance via the Coach’s website. Where the Client is a corporate client and payment by invoice is required, payment shall be made in accordance with the invoice terms issued by the Coach.
5. Cancellation & Rescheduling
5.1 The Client may reschedule or cancel coaching sessions by providing no less than twenty-four (24) hours’ prior written notice.
5.2 Where less than 24 hours’ notice is provided, the session may be forfeited and/or the full session fee may remain payable.
5.3 For workshops, packages, half-day sessions, full-day sessions or longer sessions, different cancellation terms may apply, including the cancellation fee set out in clause 5.6.
5.4 The Coach reserves the right to reschedule sessions due to illness, emergency or circumstances beyond reasonable control.
5.5 Except where otherwise required by law, coaching fees are non-refundable.
5.6 For any confirmed half-day or full-day coaching session, workshop or programme, cancellation by the Client within forty-eight (48) hours of the scheduled start time shall result in fifty per cent (50%) of the applicable fee for that confirmed session becoming payable by the Client.
6. Coaching Packages & Programmes
6.1 Where coaching services are purchased as part of a package or programme, sessions must be used within the validity period communicated at the time of purchase.
6.2 Unused sessions may expire after such period. Packages are generally non-transferable unless otherwise agreed and coaching programmes are designed as a complete process for which partial refunds will not normally be provided.
7. Confidentiality
7.1 The Coach shall keep confidential all information disclosed during coaching sessions and shall not disclose such information to any third party except: (a) with the Client’s consent; (b) where required by law; (c) where there is a serious risk of harm to the Client or others; (d) or where disclosure is reasonably necessary for professional, regulatory or insurance purposes.
7.2 The Client acknowledges that coaching is not a legally privileged relationship.
7.3 Where coaching services are provided through a corporate or organisational arrangement, the Coach shall maintain the confidentiality of individual coaching discussions, subject to the provisions of these Terms.
7.4 For group coaching sessions, workshops or retreats, the Coach shall encourage all participants to respect the confidentiality and privacy of discussions shared within the group environment.
7.5 While the Coach will take reasonable steps to promote a confidential setting, confidentiality between participants cannot be absolutely guaranteed.
7.6 The Client shall not record any coaching session, workshop, retreat or group discussion without the prior written consent of the Coach.
8. Data Protection
8.1 The Coach shall process personal data in accordance with applicable data protection and privacy laws.
8.2 Personal data may be collected and processed for purposes including scheduling and administration, delivery of coaching services, invoicing and payment processing, professional record keeping and legal or regulatory compliance.
8.3 The Coach shall implement reasonable technical and organisational measures to protect personal data.
9. Intellectual Property
9.1 All intellectual property rights in materials, methodologies, frameworks, templates, worksheets, tools, presentations and coaching content provided by the Coach shall remain the property of the Coach unless expressly agreed otherwise in writing.
9.2 The Client may use such materials solely for personal or internal business use in connection with the coaching services.
9.3 The Client shall not reproduce, distribute, publish, commercialise or share coaching materials without prior written consent.
10. Client Responsibilities
10.1 The Client acknowledges that the effectiveness of coaching depends significantly on the Client’s own commitment, participation and openness.
10.2 The Client agrees to participate actively and honestly in the coaching process, take responsibility for their own decisions and actions, provide accurate and complete information where relevant and behave respectfully and professionally.
10.3 The Coach reserves the right to terminate or suspend services in cases of inappropriate, abusive or disruptive behaviour.
10.4 The Coach reserves the right to refuse or remove participation in any coaching session, workshop, retreat or programme where reasonably necessary for the safety, well-being or comfort of other participants.
11. Independent contractor
11.1 The Coach acts as an independent contractor and nothing in this Agreement shall create any employment relationship, partnership, agency or joint venture between the Parties.
11.2 The Coach shall have no authority to bind the Client, and the Client shall have no authority to bind the Coach, unless expressly agreed in writing.
12. Corporate / Sponsored Coaching
12.1 Where coaching services are provided to a Client sponsored by an employer, organisation or educational institution, the sponsoring organisation may receive limited administrative information relating to scheduling, attendance or programme participation.
12.2 The content of individual coaching sessions shall remain confidential, subject to this Agreement and applicable law.
12.3 Where coaching services are provided through a corporate, employer-sponsored or organisational arrangement, the Client shall be responsible for reporting their own progress, outcomes or participation to the relevant organisation. The Coach shall not be required to provide detailed progress reports, assessments, opinions or commentary on the Client’s performance, conduct, employment status or suitability, except where expressly agreed in writing and subject always to confidentiality, professional boundaries and applicable law.
12.4 Where the coaching services are sponsored by an employer, organisation or educational institution and the individual receiving the coaching services leaves that organisation or becomes unable to attend sessions for a prolonged period, the Parties shall discuss in good faith whether any unused sessions may be transferred, rescheduled or otherwise addressed.
13. Limitation of Liability
13.1 To the maximum extent permitted by law, the Coach shall not be liable for any indirect, consequential, incidental or special losses or damages and shall not be responsible for business loss, loss of profit, loss of opportunity, reputational loss or emotional distress.
13.2 The Coach’s total aggregate liability arising out of or in connection with the coaching services shall not exceed the total fees paid by the Client for the relevant services giving rise to the claim.
13.3 Nothing in this Agreement shall exclude or limit any liability which cannot lawfully be excluded or limited under applicable law.
14. No Guarantees
14.1 The Coach does not guarantee any particular outcome, achievement, business result, career progression or personal development result.
14.2 Any testimonials, examples or past results shared are illustrative only and do not constitute guarantees.
15. Termination
15.1 Either party may terminate the coaching relationship at any time by written notice.
15.2 Termination shall not affect: (a) accrued payment obligations; (b) completed sessions already delivered; (c) rights or obligations intended to survive termination.
15.3 The Coach reserves the right to terminate services immediately where: (a) payment remains outstanding; (b) the Client behaves inappropriately; (c) the Coach reasonably believes continuation is no longer appropriate.
16. Force Majeure
The Coach shall not be liable for delays or failure to perform resulting from events beyond reasonable control, including illness, internet failures, platform outages, natural disasters, governmental actions or other force majeure events.
17. Entire Agreement
This Agreement constitutes the entire agreement between the Parties in relation to the coaching services and supersedes all prior discussions, understandings and arrangements relating to its subject matter.
18. Amendments
18.1 The Coach reserves the right to update or amend these Terms from time to time.
18.2 The latest version shall apply to future coaching services from the date made available to the Client.
19. Governing Law
19.1 This Agreement shall be governed by and construed in accordance with the laws of England and Wales.
19.2 Any dispute arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of England and Wales.
20. Contact Details
Coach Details
Tara Lee Consulting Ltd
5 Cavalier Close
Theale, Reading
England
RG7 5DJ
Tel: +44 7584 138309
Email: tara.wilson@hotmail.co.uk
Website: www.taraleeconsulting.co.uk
Registered in England & Wales under company number 16691376.